Complaints about the Australian Taxation Office have risen sharply as the agency ramps up debt collection. The Tax Ombudsman received 2376 complaints in the six months to September, up 74 per cent on the same period last year. The office said it received 1358 complaints over that period, because the ombudsman's figures also included matters not involving the tax office. The ombudsman found the tax office acted reasonably in 63 per cent of debt collection complaints it investigated. Outstanding tax debt stood at $54.2 billion in 2024/25, with $35.9 billion owed by small businesses.
布里斯班两名口腔保健治疗师称,她们在向澳大利亚税务局投诉退休金少付问题18个月后,仍未见到任何退休金被追回。Pauline Devin和Angela Noack表示,监管机构提供的信息很少。税务局称,隐私和税务保密法律限制了其可披露的内容,并表示会通过审计和债务追讨来追缴未付退休金。Industry Fund Services表示,其在追回方面采取更为主动的做法。Super Members Council(超级成员理事会)首席执行官Misha Schubert称,税务局应做得更多,并称只有约15%的未付退休金被追回。
澳大利亚商会(Australian Chamber of Commerce and Industry)敦促联邦政府介入澳大利亚税务局(Australian Taxation Office)停止企业以信用卡纳税的决定。该商会首席执行官Andrew McKellar表示,这一限制正在挤压本已面临成本上涨和现金流压力的小企业。商会认为,该政策与政府对卡类附加费的调整相冲突,使企业不得不自行承担成本。商会称,企业只获得了数小时的通知,且没有明确的途径对这一限制提出异议。商会希望建立一条可行的途径,以便管理纳税付款。